Mollatechlab · Alejandro Mollá
Organised processes and less manual work in your business
I help SMEs organise the way they work and automate repetitive tasks, using AI where it makes sense: customer service, quotes, invoices and reports. I work with the tools you already use: your ERP or accounting software, your CRM, your website or your training platform. I am based in Valencia, Spain, and I work with SMEs in Spain and remotely with international clients. Meetings can be held in English or Spanish.
Sound familiar?
Signs your processes need sorting out
- The same data is copied by hand from one program to another.
- Preparing a quote or an invoice takes longer than it should.
- Everyone on the team does the same task their own way.
- Customers keep asking the same questions by email or WhatsApp.
- Reports are pieced together in Excel at the end of each month.
- You pay for tools your team only half uses.
Services
What I do for your business
First, I get to know how your team works today. Then I automate what adds value and leave the rest as it is.
Process review
I go through how information and tasks flow today with you: who does what, with which tools, and where time is lost. The result is a prioritised list of improvements.
AI automation
I automate repetitive tasks such as answering frequent customer questions, preparing quotes, recording invoices and producing reports. AI is used only where it helps, and your team always reviews the output.
Tool integration
I connect and set up the applications you already use (ERP, CRM, accounting software, websites, LMS and so on) so that data is entered once and is available wherever it is needed.
Custom applications
When off-the-shelf tools don't cover a process, I build a small custom application or integration. It does what that process needs, and your team can use it without any fuss.
Hardware, devices and suppliers
I choose and set up your office equipment and devices. I also manage your IT and telecoms suppliers on your behalf (carriers, maintenance companies, software vendors): I compare offers, negotiate terms and follow up on incidents.
Monthly support
If you need it, I stay with you every month: adjustments, support for your team and new improvements as the business requires. I work with a small number of clients so that I can give each one the time they need.
I'm not a do-it-all IT person. I focus on processes, systems and suppliers, with a small number of clients and on an ongoing basis.
Solutions
Solutions by sector
The same way of working, applied to what takes the most time in each kind of business.
Accounting firms
The Invoice Automator reads invoices with AI on a computer in the firm, with no cloud. You review and export to your accounts.
Training companies
Course materials with AI, automated enrolments and notices, and the platform connected to your CRM.
Customer service
Automatic replies to frequently asked questions, and a person when needed, with the history in view.
Sales
CRM, opportunity follow-up, quotes and a dashboard with the figures that matter.
Case studies
Four real engagements
If you want to see the work in practice, here are four real engagements: IT leadership in a training SME, the Invoice Automator, middleware in data centres and IT purchasing.
Medicarama · 2024–2026
IT leadership and AI automation in a training SME
Mollatechlab · since 2023
Invoice Automator for accounting firms (export to a3asesor)
Mercadona · 2017–2022
Middleware and ITSM in a large company's data centres
Mercadona · 2013–2017
IT purchasing and supplier management in a large company
Method
How I work
01
Consultation call (30 min, free).
You tell me what your business does, how your team works and which tasks take up most of your time.
02
Written proposal.
What to organise or automate first, with which tools, the scope and the price.
03
Implementation.
I set up, integrate and test with your team, step by step, without disrupting day-to-day work.
04
Ongoing support, if you need it.
Each month we review what's working and what needs adjusting.
Who's behind it
Alejandro Mollá
Telecommunications Engineer (Universitat Politècnica de València) · MBA in Sales Management (UNED)
Since 2023, I have worked as a process and systems consultant for SMEs, with a small number of clients on an ongoing basis. I work with ERP and accounting software, CRMs, BI tools, online training platforms and custom development.
From 2024 to 2026, I was Head of IT at Medicarama, where I led a team of five that automated production, marketing, sales and customer service processes, including AI projects.
Previously, I worked as a middleware engineer in retail, in IT purchasing at Mercadona, and at Setival (now part of Nunsys), F24 AG (FACT24), Ricoh and Accenture. I hold an Oracle WebLogic certification.
Companies I have worked with
Contact
Book your free 30-minute consultation
Tell me in a few lines what your business does, how many people work there and which task you would like to stop doing by hand. I reply within 24 hours.